MDTN Privacy Policy
Version 2026
1. Who is responsible?
MDTN, established in Voorburg at Prins Bernhardlaan 146 G, with Chamber of Commerce number: 63521393, is responsible for the processing of personal data. MDTN acts in accordance with the General Data Protection Regulation (GDPR) and the regulations applicable to MfN registered mediators.
2. To whom does this declaration apply?
This privacy statement applies to clients, potential clients, counterparties, website visitors, and other persons who contact MDTN.
3. Which personal data do we process?
- Identity and contact details. - Data relevant to a mediation process. - Financial data for invoicing. - Correspondence via email or other means of communication. - Technical data of website visitors for analysis and security.
4. Purposes and foundations
MDTN processes personal data for the execution of the mediation agreement, conducting a careful mediation process, complying with legal obligations, the administration of the practice, and maintaining contact with clients and potential clients.
5. Special personal data
In divorce mediation and employment mediation, data may be processed regarding health, family situation, employment relationships, finances, and other sensitive topics. This data is processed exclusively to the extent necessary for the mediation.
6. Digital communication and storage
MDTN may use email, video calling, digital document exchange, and secure cloud storage. Although appropriate security measures are taken, complete security of electronic communication cannot be guaranteed.
7. Cookies and website usage
The website may use analytical cookies to gain insight into the use of the website. If legally required, prior consent is requested via a cookie banner.
8. Retention periods
Mediation files are in principle retained for a maximum of twenty years. Administrative data are retained for as long as required by tax legislation. Other contact details are not retained longer than necessary.
9. With whom do we share data?
Personal data may be processed by hosting providers, email providers, cloud storage services, IT service providers, and administrative service providers to the extent necessary for the provision of services. If a complaint is filed, relevant data may be provided to SKM and/or STM. Data will otherwise not be provided to third parties unless legally required or expressly agreed upon.
10. Security
MDTN takes appropriate technical and organizational measures to protect personal data against loss, unauthorized access, and misuse.
11. Rights of data subjects
Data subjects have the right to access, rectification, restriction of processing, erasure of data, data portability, and to object to processing insofar as the GDPR provides for this. In addition, a complaint may be lodged with the Dutch Data Protection Authority.
12. Changes
MDTN may amend this privacy statement if legislation, case law, or the provision of services gives rise to such amendment. The most current version is published on the MDTN website.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or use our services.
A 'cookie' is a small piece of information that a website gives to your device when you view a website. Cookies are very useful and can be used for many different purposes. For example, they can help you navigate efficiently from page to page, automatically activate certain features, remember your preferences, and make the interaction between you and our Services faster and easier. Cookies are also used to ensure that the advertisements you see are tailored to you and your interests and to collect statistical data about your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during an internet session, so that you can use the system normally. These cookies are removed from your device when the browser is closed;
b. 'persistent cookies' which are only read by the Site, are stored on your computer for a certain period and are not deleted when the browser is closed. These cookies are used if we need to know who you are for repeat visits, so that we can, for example, save your preferences for the next time you log in;
c. 'third-party cookies' that are set by other online services that provide content on a page you are viewing, for example by external data analytics companies that monitor and analyze our web access.
Cookies do not contain information by which your personal identity can be determined, but the Personal Data we store about you can be linked by us to the information stored in and obtained through cookies. You can delete cookies by following the instructions in your device preferences, but if you choose to disable cookies, certain functions on our site may not work properly and your online experience may be limited.
We also use a tool called 'Google Analytics' to collect information about your use of the Site. Google Analytics collects information about how often users visit the Site, which pages they visit, and so on. We use the information we receive from Google Analytics to improve our Site and services. Google Analytics collects your IP address on the day you visit sites, rather than your name or other information that could be used to identify you. We do not combine the information we have collected using Google Analytics with personal data. Google's ability to use and share the information that Google Analytics has collected about your visits to this Site is limited by the Google Analytics Terms of Service and Google's Privacy Policy.
Marketing
We may use your Personal Data, such as your name, email address, telephone number, etc., ourselves or with the help of our external subcontractors to offer you promotional material relating to our services that we believe you may be interested in.
Out of respect for your right to privacy, we offer you the option within these promotional materials to indicate that you no longer wish to receive promotional offers from us in the future. If you unsubscribe, we will remove your email address or phone number from our mailing list.
Please note: even if you have unsubscribed from our promotional emails, we may still send you other important email messages for which we do not offer an unsubscribe option. These may include customer service messages or administrative notices.
